FAQs
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We accept Paypal, Apple pay, Google pay and all major credit cards.
Our shipping charges exclude import VAT and custom duty charges which may be chargeable at the point of entry into countries which are not part of the EU. Please note that with UK orders under €180, customs duty is charged to the customer by DHL. If your order is over €180, VAT is removed on checkout and DHL collects UK import VAT and custom duty from the customer. These are collected through the courier and payable by the customer.
No, sorry, we do not accept One4All vouchers.
Yes. A gift card is a beautiful way to let someone choose a personal treasure from our collections. You can purchase an online gift card here, and the recipient will receive a beautifully designed email from enibas, with the option to include your personal message. Please note, online gift vouchers are valid only on www.enibas.com and cannot be redeemed in-store. If you'd like to purchase a voucher for use in-store only, you can do so by visiting one of our locations.
If you're having trouble with your gift card, please contact us here. We'll first validate your gift card and then guide you on how can redeem it.