FAQs

We understand that finding the right ring size can sometimes be a little challenging, especially if you are gifting a special someone. We recommend that you ask your local jeweller to take your ring measurement, or pop in to either of our enibas shops where we will happily do that for you. If that is not an option for you then you can follow our ring size guide.

Of course. Fingers are very unique and it's hard to tell exactly what size will feel most comfortable. If your ring is too tight or too loose, you could try to get your finger measured again. We recommend that you visit a professional jeweller to get your finger sized correctly. If you want to exchange an unworn ring, we will supply a new ring in your size. Please return your ring to us, within 30 days of purchase, following our returns procedure.

Please be aware that if the new size is outside our standard sizes, an extra fee applies.

Of course, we want you to be happy with your new ring. We understand that fingers are very unique and it can be hard to tell exactly what size will feel most comfortable. We recommend that you visit a professional jeweller to get your finger sized correctly.

If you want to exchange an unworn ring, we will supply a new ring in your size. If however, your ring has been worn and needs resizing, it's best to contact us here with a picture of the ring and the current size, including the size it will need to be changed to, before you send it into us. From there the workshop team will assess if this is possible.

Please be aware that if the new size is outside our standard sizes, an extra fee applies.